FREQUENTLY ASKED QUESTIONS

When will I receive my order?

Orders have an average lead time of 1.5 weeks. 

Orders which are reclaimed from vintage appliances  have lead times of up to 4 weeks.

Can I customize my creation?

Yes, I offer many ways to customize your creation whether it be a custom color scheme, lamp cord, metal finish, size, etc. Please send me an email with your request.

Do you ship internationally?

Yes, please submit an email with the item(s), quantity and country you wish to ship to and I will provide you with a shipping quote.

Which payment methods are accepted?

I offer two online payment processing options: PayPal & Stripe which accept all major credit cards.

What if something breaks in transit?

Please notify me at info@dancordero.com with your order number, which pieces are broken and a photograph for my records and I will issue a replacement. 

What is your return policy?

Questions about returns, exchanges and cancellations can be found HERE

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